incredible accuracy.
One super mouse.
and use immediately
SHIPPING
We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
What about customs?
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
How long does shipping take?
ESTIMATED SHIPPING TIMES Delivery times can vary depending on your location and the shipping method selected. While we work hard to ensure that your items are delivered as quickly as possible, please keep in mind that these are estimated shipping times:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-20 Business days |
| Asia | 5-20 Business days |
| Africa | 5-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Martnovas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://martnovas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I've been gaming on PC for longer than I'd care to admit, and been playing World of Warcraft (casual to hardcore raiding and back) since it launched in 2004. I've tried several wireless gaming mice over the years, and they always ended up disappointing me. Largely because of the tracking issues (i.e., the pointer skipping across the screen or inaccurate pointer movement), but also because of the battery. So I figured I'd have to just live with a wired mouse for gaming. I bought this mouse and now it is much easier to play my favorites games.
Love it super comfy charged through micro USB and really good battery. I use it with my razer blade and Mac . So a gaming as well as work mouse. Got a wired version before returned that and ended up with this. Really good customer service and delivery service
1. It is a cheap option that is available in the market that solves the purpose perfectly. The sensitivity is great and easy to use 2. Love the lighting effects. The scroller is equally good 3. After long usage, the hands don't pain which has been an issue with several other gaming mouses
Im a graphic designer and not a gamer but i am very picky about mouse in general as i am a power PC user meaning i live on my computer this is the only mouse that can take my use like a boss and i love that it is such high DPI this is the mouse you are looking for.
Great price point and fits comfortable in your hand. Haven't used this mouse for gaming yet, but is great for casual browsing. I actually prefer old school clicking noises in my mouses, but for anyone else who want silent mouses, then this isn't for you. However, it changes color, fits comfortably in your hand, sleek, and at a affordable price, so I definitely recommend this to anyone.
The product corresponds to the description. Everything works, everything suits. I recommend this product.
I never thought that a simple gadget that I use to get work done would increase how fun working is. I plugged this mouse into my laptop, and it immediately started glowing - first blue, and then purple.. Awesome product!
A good mouse ...just like in description
Bought it for my brother a few months ago, who plays too many games. However, I asked him recently if he was happy with it and he said it was the best thing. Great quality and design.
great price, good mouse. Worth the purchase.
I would recommend it for any of my friends that need a durable wireless gaming mouse.
Bought this mouse to have something for when my baby is born early next year. I want to avoid cables, but with how expensive wireless mice can be, this is a great budget gaming mouse
Love, love, love this mouse.
This is a really nice mouse!
I think this mouse does a great job with sensitivity, and being programmed to cover exactly as much screen as I like in the time I like. Highly responsible and built well, I recommend it.
My fiancé and I absolutely love this.
I got this mouse for my son to use on his XBox. When he plugged it in, it worked with no issues
When I bought my iMac, the Apple folks told me I'd never want to use another mouse than theirs... Ha.
5 stars are for the perfect product, but there is nothing completely perfect in this world.................
it is a great value and is ideal when you don’t want to hear loud mouse clicks, whether gaming or not.
This is a very good option for the price point, with some nice features that you might expect to see in a more expensive mouse. It's very functional
like that the lights on the mouse change color to instantly show you your DPI setting
just enough keys to remap some vital things to it
I'm leaving a four star review as of now because I really want to test the product, so far it's a four star because it feels really nice and I like the features it provides.
I love this mouse so much. I am a huge gamer and it has massively improved my aim and reaction times as the mouse is very responsive. It has two buttons on the left hand side to bind to keys. It lights up just as expected and also matches the colours of my mechanical razer keyboard which is a lovely touch. Definitely reccomend.