2. Screw open the resin applicator and use the head to apply the resin into
the center of the glass crack.
3. Paste one sheet of curing strip over the crack spot, ensuring no gaps
or air bubbles.
4. Let the application dry under sunlight for about 20-30 minutes.
5. Your crack should be healed. You can use the included razor blade to remove any residual dry resin. If your crack hasn’t healed, you may repeat this process.
on the road
SHIPPING
We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
What about customs?
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
How long does shipping take?
ESTIMATED SHIPPING TIMES Delivery times can vary depending on your location and the shipping method selected. While we work hard to ensure that your items are delivered as quickly as possible, please keep in mind that these are estimated shipping times:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-20 Business days |
| Asia | 5-20 Business days |
| Africa | 5-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Martnovas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://martnovas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
A fix it glass place said they couldn’t fix my cracked windshield but this product worked better than I thought, so no need to buy a new glass
This is a great product for the money. Saved me a lot of money by fixing the windshield instead of replacing it.
Works ok. No miracles, only glued the small scratches.
I bought this kit after finding a crack in my windshield. It was very easy to use. Although from the inside you can still see some of the cracks my main focus was that it doesn't spread.
I’ve used this product multiple times always with great success. I just fixed a star ding that was almost 1 inch wide. See attached picture of before and after. You can barely see it after using this to fix it! Buy one or two to have on hand when you need it.
Worked very well on a rock chip. First application didn’t penetrate completely but after adding a few more drops (per instructions) to applicator, the chip filled completely. The tiny blemish that remained was so minor that I didn’t bother applying any more resin to the surface as suggested in the last step of the instructions.
The repair liquid fixed my windshield and I am satisfied.
Exceeded expectations. I was pretty skeptical, but boo-bow it worked amazing. Bullseye crack is pretty much invisible now. I wonder if it can fill the hole in my heart.
I didn’t think it would work this great! I’ve had this bullseye for about year thinking the only way to fix it was by replacing the windshield altogether. The only issue I had with this kit was the suction cup thing, it kept lifting while the resin chamber was screwed in.
It was an awesome DIY fix. My wife couldn't find the chip on the windshield after application.
Very easy to use and works good
I fixed rock chips in my car windshield. Lots of resin left for future use. Very easy to use.
Didnt work that well. I've had the phone screen glass damaged - but that resin just got under the protective screen and on the phone display. Guess you can't use it directly on electronics.
Got hit by a bouncy ball sized rock, which left cracks on my car. This kit fixed it well enough that it doesn't draw my attention. The repair has lasted and looks good enough