We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-20 Business days |
Asia | 5-20 Business days |
Africa | 5-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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This shovel is far sturdier than I imagined. While I probably would not add it to my backpack for hiking it is a great addition to the camping gear. Had decided to give it as a gift to my nephew but my husband insist we keep it. Great tool with valuable extras even for the car.
This shovel can literally do everything! My husband has been wanting one and I am glad we got this one . It is made extremely well. Very sturdy. Not made of cheep materials. I highly recommend it.
This thing is heavy and is made like a tank. I’m not going to complain because it was built to last. I purchase this to use while out camping and hiking which this item might be too heavy for my backpack. Other than it weight, it’s a good product and does what is advertised.
Seems legit has a good study feel to it could def be useful good length when together! Does really have multiple uses decent weight not to heavy if you’re gonna put it on ur tac bag overall decent product
I was impressed with the overall product; it was lightweight, a lot sturdier than I expected, and very easy to assemble. I used it as a chopping tool for firewood while camping and it worked great! Thanks to the seller!
Bang for the buck on a multi-tools plus a shovel. Must have tool for camping. Everything fits snugly inside once assembled, no worries about missing something might comes handy. Very sturdy for what it is, thick enough to handle to heavy weight, possibly could use as a leverage too.
I just recieved this this shovel so I can't attested for its functionality and durability. However I am impressed with its quality for its price! It all threads together snugly and will clearly be a useful and durable tool.
We like outdoor and a lots of outdoor activities. This is a perfect tool for us to have. It very compact, Sturdiness, and convenient tool. Very useful for outdoor. Definitely will recommend.
Okay, so overall this product met my expectations. I wanted something durable, but not too expensive. I came across this particular product and liked what I saw. It comes with a pouch so it can be carried more conveniently. The only problem I found was the compass. The compass only works at a certain angle. I don’t know if it’s just a bad design, but I wouldn’t depend on it. I am overall happy though. I still haven’t taken it out, but I intend to put it to use soon.
This shovel is awesome for the price I've used everything and no complaints
I love this little shovel. Its compact like many other, but i like i change the length, i took the shovel out to the garden and played with it. It works wonderfully, it chops, and cuts. Im putting it the vehicle and will be using it camping
Great camping/compact shovel. Very sturdy. The accessories are good and the shovel itself is great. I Would have given it 5 stars. I am impressed with the shovel, overly thrilled with the other accessories (knife, fire striker)
I was a bit skeptical when I ordered this but when I unboxed it, I was shocked at the quality of it! We will be using this entire tool while camping and hiking. It packs easy with all of it's multiple tools with it.
Great product for the price. Compact and sturdy. Comes in handy when camping or stuck in wildernesses.
Great for camping. Very strong and sturdy.
looks exactly how it described, good quality, will buy order from here again
I like this product! Shipping is very fast! Quality super!
Omg just beautiful
Bought to add to our camping gear. It's a great set. Very sturdy and well made. All the items fits into each other for one piece or can be used separately for multiple tools and it all fits into a bag that comes with the set that can be tethered to a backpack or nicely organized in a container.