We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-20 Business days |
Asia | 5-20 Business days |
Africa | 5-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The product is of excellent quality; the only drawback is the adhesive for attaching the phone
To ensure a strong hold, make sure to add extra adhesive using the transparent sticker from the kit and thoroughly clean the surface with alcohol. The phone holds perfectly without a case, but if you use one, you can place the metal circle under it. It's excellent quality, looks expensive, and has a minimalist design. I suggest buying it
I thought it was just a stand, but I like it because it also has a ring to attach to the case
It comes with a box and a magnetic ring inside, which is fine. The magnetic force is sufficient, but I have a feeling the 3m tape might be weak
It was great while it lasted, but the neck broke after some use. I hope the others I have last longer
This product really impressed me. It's made of aluminum and steel, and the clamp and swivel work smoothly. It's worth every penny
Top quality, fast delivery, perfect fit, and seller recommendations. Thank you
Great design and a pretty strong magnet. I recommend it
The product is beautiful, and it works well with the original Apple MagSafe case. The connections are tight, and the adhesive is solid
The fixed tape could be stronger, but the product itself is of great quality
My iPhone 14 Pro fits in it without a case, and it holds the phone securely while driving
It's quite convenient and a good product. However, it doesn't fit the dashboard perfectly, so I added some glue
Good material and very convenient, but it tends to lower after a few days due to the weight of the phone
Excellent accessory; the phone doesn't fall off even during extreme motion. Highly recommended
It arrived sooner than expected, and the magnetic power is good
The magnet is excellent, and the item is sturdy. Unfortunately, the glue gave way within a day. I added my own glue, and now it works great