We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-20 Business days |
Asia | 5-20 Business days |
Africa | 5-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Worked as advertised. Awesome addition to my sons DJ attire.
ordered as a present at first, but liked so much that left it for my own use :-D
Happy to find it that cheap. Saw the same cap like twice more expensive in Instagram, luckily didn't buy there :-) thanks to the seller!
Disappointed with display separating completed words
Loved this! This was everything that I expected and more. It's a sharp cap! Would be super fun for DJ, even though I only learn. Tots will add it as my signature item. Thank you.
Cool thing, especially for a cyberpunk themed parties. Everything works. Recommend!
The pre-programed animations are very slow, can’t speed up, but some are cool. The Custom option is good. Though when the typed message slides across the LED screen at max speed it still looks like medium speed.
I'm going to have FUN with this one.
bought 2 weeks ago, was ready to wait, but the order is already here, huge thanks to the seller!
You Can Save Customized Drawings. Thats cool. Connection via Bluetooth is super simple, there is an app specially designed for that cap.
Very good, i think that probably later i will buy from this store again.
Good quality fun party hat with fast delivery. Works great love the open customization app used for custom logo editing.
The issue for me is the app. App also uses alot of permissions sooooo it might seem a tad spy like. I never allow anything to the new apps, so not sure if I will play with the cap.
Easy to charge and actually surpsisingly comfortable to wear, especially considering there is a battery pack and led panel on your head.
Not sure how long battery lasts, I charged over 3 hours and it still said not full... but it works good. I would buy again and recommend to others, it's fun thing, just the battery notifications issue kinda bothers me. Thanks!
I absolutely love this hat! It’s awesome and I feel alive when I’m wearing it! I wish there was an option to buy the hat with a few patches! Definitely will be buying another just because I can and they’re available!