front + back
splashes + more
with minimal work
SHIPPING
We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
What about customs?
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
How long does shipping take?
ESTIMATED SHIPPING TIMES Delivery times can vary depending on your location and the shipping method selected. While we work hard to ensure that your items are delivered as quickly as possible, please keep in mind that these are estimated shipping times:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-20 Business days |
| Asia | 5-20 Business days |
| Africa | 5-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Martnovas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://martnovas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Reasonably priced and well-made bike fenders.
The high ratings and positive reviews for this bike light set are well deserved. Maybe you can find stuff for your bike that cost less. I seriously doubt you can get better value, though.
a great one. highly recommend
Tthis bicycle fender fits my bike very well. You know, without the fender, your clothes will suffer. I don't think few people are willing to waste time cleaning the stains on the clothes.
Everything Is okay and came quickly
Nice design with chrome-like finish - added some extra style to my bike
Thanks, good stuff
Excellent water resistance: One evening I was caught in a sudden, unexpected heavy downpour while riding my bike. The lights never even flickered, and I've found absolutely no evidence of rust or corrosion since then. (I live in Florida, very close to the saltwater.)
Probably the lowest price for fenders, at least when it's on sale
Got my fender just as described, durable and strong
Easy attachment to the bike: No tools required. You can literally install each light in 5 seconds, either on the handlebars or the seat post.
Love these. I bought them for my electric skateboard and they fit to the trucks really well. I’m very satisfied.
They are a little smaller than I expected them to be, both of them are about the size of a flattened golf ball, but they don't need to be any bigger. The straps stay tight and the taillight lights up a large enough area to see where you're going in the dark. They also really are water-resistant. Very happy with these fenders
Just rode my bike from Florida to California with these and they worked very well. Just note, these fenders are not for "night riding" ie if you're planning to ride extensively at night, you should get lights with more power.
I've been using these lights for two months now. At least 5 evenings a week I take a bike ride just before sunset and I often come home in the dark. And with these fenders I feel confident that not only will I see what's ahead of me but - maybe more important - vehicles and pedestrians will see me better.
For the price, these are great and I would definitely buy them again. They make our bikes more visible from a distance both day and night.
I can't think of one bad thing with my new fender. Just a good addition for my bike.
I was really impressed with how far down the road the lights illuminates!
My only regret is not buying 2 packs for mt both bikes lol