Deluxe Multi-Level Cat Tree

5.00 (54 Reviews)
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FREE 4-Day Delivery
If you order within 1 hour 59 mins
Arrives by Friday, Nov 8
Will be shipped in 1-3 days
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Product Details
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Why Buy From Us
Product Details

Unveil a World of Purr-fect Luxury for Your Feline Friends!

Introduce your beloved cats to their new favorite hangout spot – the Deluxe Multi-Level Cat Tree! Designed with a blend of entertainment, comfort, and health in mind, this cat tree is the ultimate home accessory for any cat owner looking to spoil their pets. Offering a multi-functional luxury space, it can easily accommodate 2-3 kittens, providing endless fun and relaxation.

Why Choose Our Cat Tree?

Our product stands out for its thoughtful design and superior quality. Featuring four layers of fun, it includes a cozy hammock, a private condo, a lofty tower, and multiple scratching posts. Wrapped in natural sisal and premium plush, it ensures the safety and well-being of your cats, promoting healthy nail maintenance and offering a variety of sleeping options.

Key Features:

  • Multi-Functional Design: Accommodates 2-3 kittens, with ample space for play, lounge, and exploration.
  • Versatile Sleeping Options: Includes a spacious condo, top perch, and a big drop bed.
  • Entertainment Galore: Multi-layered for climbing, scratching, and playing.
  • Safe & Durable: Made with natural particle boards and sisal-wrapped posts for safety and durability.
  • Easy Maintenance: Features removable and washable plush cushions for easy cleaning.
  • Simple Installation: Comes with clear instructions for quick assembly.

Benefits:

  • Keeps your cats entertained and active, preventing boredom.
  • Supports natural scratching behavior, protecting your furniture.
  • Offers a safe and secure space for your cats to relax and sleep.
  • Enhances your home décor with its elegant design and choice of colors.

Bring Joy to Your Cat’s Life Today!

Don’t wait to give your cat the gift of joy, comfort, and entertainment. The Deluxe Multi-Level Cat Tree is perfect for indoor use, offering a safe and engaging environment for your furry friends. With its easy installation and maintenance, it’s the stress-free way to enhance your cat’s life and your home. Order now and watch your cats thrive in their new paradise!

Shipping & Payment

SHIPPING

We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.

What about customs?

CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.

How long does shipping take?

ESTIMATED SHIPPING TIMES Delivery times can vary depending on your location and the shipping method selected. While we work hard to ensure that your items are delivered as quickly as possible, please keep in mind that these are estimated shipping times:
Location *Estimated Shipping Time
United States 5-20 Business days
Canada, Europe 5-20 Business days
Australia, New Zealand 5-20 Business days
Central & South America 5-20 Business days
Asia 5-20 Business days
Africa 5-20 Business days
*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (20 days not including 1-3 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Martnovas (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://martnovas.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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