trucks, vans
see + feel
SHIPPING
We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
What about customs?
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
How long does shipping take?
ESTIMATED SHIPPING TIMES Delivery times can vary depending on your location and the shipping method selected. While we work hard to ensure that your items are delivered as quickly as possible, please keep in mind that these are estimated shipping times:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-20 Business days |
| Asia | 5-20 Business days |
| Africa | 5-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Martnovas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://martnovas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Material is cheaper than I thought but it’s not much of a concern for that price
This is a great organizing tray depending on your car. I have a 2017 RAV4 and it does not really fit on the side of my seat as the sides bulges up, sort of like racer seats. I tried it on my mom's Corolla and it fits perfectly.
I really like it! I didn't have enough room in my car for storage so I wanted something I could put coins and cables etc. It fit PERFECTLY in my Toyota 4door Yaris. The cellphone compartment is big enough, and the cupholder surprisingly fits my mug very well!
The product is very fashionable and good quality. Doesn't stop the seat from adjusting.
Excellent product and innovative idea. It is sturdy and fits between car seats. Accommodating wallet, keys, phone, small water bottle and any other small item. Good quality and premium looking product.
I bought this with the intent of extra storage. My vehicle doesn’t offer a lot in between the front two seats. This totally did the trick. I’ll be buying another one for the passenger side.
It arrived on time, it is the right size, does not get in the way and plugs the black hole between the seat and console!! Very happy with this purchase!!
Well made with soft material. Please do note that the circular extrusion can rub against your outside thighs if your seats are generally smaller.
Very good for the car especially the extra cup holder. It got some taking used to but it's actually really helpful for preventing stuff from getting lost! Might get another one just in case I need it for the other seats in my car
Doesn't fit the open space tightly. But does prevent items from falling in between the seat and holds my mobile at an angle that gives me better service.
The leather is great quality, fits perfectly in my 09 suburban, and i really like that i can switch it between the driver seat and passenger seat. Cup holder holds standard cans and bottles.
It gives an extra storage for wallet and keys to my side at the car. Recommend for everyone who has a car.
Love my new pockets! No more lost keys and dropped phone! My daughter already wants a set for her car!
The cup holder is too small
All qualitatively but on my car I will not think how to attach and so everything is perfect
If you have limited space in your vehicle this will give you that little extra. The thing is - it has a slot for your phone but it’s tight and only for the slim case, my iPhone XR in 3D decorated case is too big for the space.
needful thing
Great organizer, recommend
recommend
looks good in my car, glad with the purchase
good quality, recommend!
Very convenient & so much easier than the stuffed space fillers. Also the price in unbeatable!