We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-20 Business days |
Asia | 5-20 Business days |
Africa | 5-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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There were times where I was struggling to get my beard to be symmetrical on both sides....granted it only bothered me as no one ever really looks that hard, but with this tool, you simply line up where you want it and go to town, whether it's with electrical clippers, shaving or waxing...this tool does not differentiate and makes you look good, I have never been prouder of looking in the mirror and seeing that both sides are even......
This is a great tool and works exactly as expected, if you are like me, you would get lined up at the Barber and then try and follow the Barber Lines for the next two weeks....invariably, I would not be able to follow the Barber's tape and would end up having to go to the Barber more often or go to the Barber and look good for two to three days and then it would start to grow out and I was getting razor bump attacks due to the shaving inconsistency. Now, my barber has said he will actually use the tool to tape my beard, so I can follow the lines with a straight razor. it is light, portable and extremely well designed.
I was talking with my wife while she was outlining her eyebrows and she was telling me how they actually have tools for doing that to speed up the time. I told her they need something like that for me to shape my beard not realizing that there is really something out there. The beard shaper comb is exactly what I was looking for and it delivered. For a reasonable price I have many flexible options from curve to a straight cheek lime or goatee line helps on my neck line and sideburns and back of the beard. I wish I would’ve came up with this idea and went on Shark Tank. I even got a little bonus with my beard shaper cone. Thank you beard shaper very smart and unique and classy way to shape my beard
I recently started my beard over. My biggest trimming problem was the cheek line. I want a full beard but I tended to go too low on the cheek line on one side or the other. Once you go too low on one side you have to balance out the other. This time around I bought the Beard Shaping Comb. I find it easy to use and I am getting the line I want. I think it is especially useful because my beard is now gray and white and that cheek line can be hard to see. I'd recommend this. It is an inexpensive solution to what was for me, a major problem. The customer is service is also fantastic. it.
looks like it will hold up to normal use for a long time.
pretty handy for shaping, I see this a something more good for teens/young adults who are new to shaving and don't want an ugly bread line. For people who can shave well, you can probably save the money.
Customer care is awesome as well! Took the time to make sure I received my product and that I enjoyed it as well. Made sure I was happy with my investment!
Since receiving this product, I have been able to shape my beard more efficiently and quickly!
I really enjoy the product
This was a gift for my husband. We just received it yesterday. He likes the idea of the beard shaper but, has not used it yet. It seems to be a well made product; I hope it deems useful for future trimmings. I believe the website contains more information on how to use this shaper as well.
I don't find it very difficult to position on my face and I like how precise the line ups are that you get with it.
Very basic. If you just want a simple mechanism to help with getting a straight line around your neck, it'll do
I have a thick beard so trying to get an even trim on both sides is always a challenge. This little tool is great for that!
I didn't expect much. So I'm not disappointed. A template for shaving edges and curves is nice.
I actually like this product a lot... it really helps with the effort of shaping your beard or making straight lines!
This works exactly the way I had hoped.
I bought this for my boyfriend as a last minute stocking stuffer for Christmas and he loved it.
Used it one time so far. Does include an instruction sheet that was helpful.
This is a great little tool. The packaging was nice and it's made from a durable plastic.
Takes some time to master. Makes crisp lines so make sure you measure correctly or you'll be able to tell if they are uneven. Also, I'm not too big on the super defined lines (sharp), I usually fade it for a more natural look. I use it less frequently for that reason. Good product.
I received this promptly and used it the same evening - as I was needing a trim. I found it immediately helpful, even though it will take a few "usings" before I become proficient with stable holding and simultaneous shaving. I was pleased, however, from the get-go. It helped me do a nice job. I was especially pleased with the curve and the under-neck lines. This little thing works. I read reviews on several similar beard shaping tools and settled on this one mostly because of this particular tool received good reviews AND because it was clear/transparent. I found this feature helpful upon trial. I would recommend this tool.