Zero burden.
Versatile color.
SHIPPING
We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
What about customs?
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
How long does shipping take?
ESTIMATED SHIPPING TIMES Delivery times can vary depending on your location and the shipping method selected. While we work hard to ensure that your items are delivered as quickly as possible, please keep in mind that these are estimated shipping times:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-20 Business days |
| Asia | 5-20 Business days |
| Africa | 5-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Martnovas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://martnovas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The material is comfortable, light, soft and doesn't irritate my skin. The gloves are a nice length, too. They cover my wrist area and then some. I can feel the compression, but it's not at all restricting. I strongly recommend this product for anyone, regardless of age, who deals with arthritis, or other hand discomforts.
Comfortable, warm and soothing to wear. Of course I love that my fingertips are exposed so I can use my phone and Ipad for texting or reading. I read a lot so it is nice that I can flip pages without having to take the glove off.
I don't know if I can speak for these. I didn't buy them for arthritis. I had a severe hand pain and inflammation around the pinky side of my hand from excessive drawing on my graphic tablet. I thought these would help, but they ended up making the pain worse so I had to stop wearing them. I thought that maybe it'd help wrist pain that was acumulating, but I got the smallest size and althought it fit snug around the hand, it was still loose around the wrist. No straps or anything to tighten it either. Granted, I'm knows for my thin wrists So it's more so my body than the manufacturer. So, they didn't suit my purpose, but maybe they'll suit someone with an actual artheritis case?
I love these! They keep my fingers warm - and keep me from swelling - yet they don’t limit my ability to function. I have short, stubby fingers, but these (mediums) fit perfectly! Lifesaver for a woman with RA who works in an office setting all day. Thank you!
As an arthritis sufferer, I can confirm that having these compression gloves provides comfort and warmth that helps ease the discomfort of stiff fingers. I use these gloves during the workday, and I find that having the fingertips exposed is key to function by allowing tactile sense while using the computer keyboard.
Gloves aren’t terribly constructed, though I fear the edges will frey with wear. According to the measurements, I fell on the edge of small and medium, but with small hands I ordered down. The gloves gave fair compression through the palms but were baggy loose around the wrists - where I need support bemost - and looked almost full fingered becuse the fingers were so long. Thankfully I could pass these along to my mother, because they weren’t what I needed nor expected.
Love these gloves. When I'm in a lot of pain, they help a little, but when I wear them along with my hand brace, they work great together. I think these will be awesome this winter, when my hands are cold. I mean for in the house, not to wear outside, since they have no finger tips. My hands always get cold when I'm working at the computer. These are comfy & cozy.
These gloves cover up to the first joint (I wear a Medium) which is where most of the pain is. They fit like a second skin & the instant they are on the pain is gone. I recommend these to all my arthritic friends. I'd buy them by the dozens if I could!
My 86 year old dad has arthritis in his hands and I got him these compression gloves. He LOVES these gloves, wears them every day. He says they are "perfect," which is amazing. I'm ordering him another pair.
Well, im as skeeptical as they come; i bought these gloves due to my very painful arthrtis in my hands that often keeps me awake nights. I have read about compression and copper and how there is no scientific proof as to its pain relieving qualities; however I had become desperate for relief. When I received them I put them on that very evening while watching TV. As the night went on my hands felt betterbut I didnt give the gloves nuch credence. I have now been wearing them each night for the last week and am convinced they have made a difference in my level of pain and discomfort. I dont understand how they work or if its just psychological but I'll take it! I would have given 5 stars but its only been a week. If it continues toelp I will come back and update. Make sure if you order these that you get the proper size and measure your hands as they instruct. If you guess you could get the wrong size and lose any benefit you would otherwise receive. Its critical to the success of the gloves. Thanks and good luck to you!
Received gloves today. Ordered size according to size chart. Put them on as directed. Not as "pretty" but functional. Hoping they are more comfortable. When I had hand OT my therapist said all compression gloves should be seams out to prevent irritation. Will let you know if this works. Update: with the seams turned out these are AWESOME gloves. No more hand pain at night.
The gloves have a very strong compression, which I was really looking for, but my gloves were too small even though I ordered them using the sizing chart provided here. I woke in terrible pain after wearing these gloves to bed because they were way to tight and because the seams dug into my hands like crazy. I do recommend these gloves to help relieve pain and inflammation, but DEFINITELY 1) order a size larger than what your measurements call for 2) turn your gloves inside out so that the seams don't hurt you. Feel better everyone!
On the first time I wore these gloves they felt fine. The second time I wore these gloves the thumb tore off. What I could feel from the first time was nice feeling though.
I love them, felt the pressure of relief once they were on. Make sure you don’t pull them when putting on. This is why some complaints of tearing. When you place on your hands, then push down between each finger then pull lightly over wrist.
I highly recommend these for hand swelling, limited range of motion ect. I use them when I sleep bc my hands swell badly at night... There is also a sizing guideline to make it easier to figure out your size. :-)
The glove provides compression that is at a comfortable level, not too much and not too little. I feel my joints are kept warmer, which aids in increasing circulation and reducing pain. I also find that I'm not as likely to hurt myself banging an inflamed knuckle into an object with the cushioning of the glove. The length extends about an inch past the wrist, which also helps the wrist. They wash up very well. While these gloves are very helpful in the wintertime, I use them in any season when my hands need some extra pampering.