more hygienic
no drips or mess
SHIPPING
We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
What about customs?
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
How long does shipping take?
ESTIMATED SHIPPING TIMES Delivery times can vary depending on your location and the shipping method selected. While we work hard to ensure that your items are delivered as quickly as possible, please keep in mind that these are estimated shipping times:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-20 Business days |
| Asia | 5-20 Business days |
| Africa | 5-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Martnovas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://martnovas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I was a bit sceptic when i was buying this silicone toilet brush! But I said why not give it a try? Cause i have a lots of silicone stuff like soup spoon and baking trays and i like them! So when it arrived and I’ve tried it my previous one went straight away to the bin! It’s so easy to clean, all you need is water. Done! The handle is made from 2 pieces so you can buy a spare bristle and change it when you need! But I don’t think you’ll need one in the next 10 years :)) And excuse my language but the p*o doesn’t stick to the brush!!! And cause the holder is having a clever construction the brush is always dry! Super! Is a space-saver one and it will look nice in any bathroom!!!
This toilet brush is exactly what I needed. Nothing dirty sticks to it and the water you rinse it with evaporates so there’s no odor or bacteria hanging around. It’s tough and you won’t have to buy a new for a long long time.
Absolutely great silicone toilet brush.I was surprised to receive a pair of gloves as a gift. Looks very stylish, designed in white mate color. Old one gone in a bin straight away. Very easy to wash under the water. I’ll recommend to everyone.
Came very quickly, corresponds to the description, liked, in the bowl from below holes, did not understand why, will not drops on the floor flow, it is not clear. So everything is reliable and firmly at first glance, took mainly because of the silicone brush.
We bought the second such toilet (for the second toilet), it does not pour anything on it, it is not dirty, the most hygienic thing. Washes as usual. Good thing, no complaints. It is very convenient to hang on the wall-attached to a double-sided tape in the kit (very tightly) on a separate mount, the brush with the stand can be removed if necessary.
I have always used usual brushes before, water is constantly dripping from them onto the floor, onto the toilet and near the brush. I decided to try a silicone toilet brush and the result surprised me. water does not linger on it, does not spray, is dry and clean around. I advise.
Toilet brush is nicely designed, easy to use. Easy to clean toilet and stains does not stay on the brush itself. There is a gap on the container what allows exceed water to dry, brush does not stay wet, always keeps dry. Toilet brush you can easily wash under the water. Looks strong and durable.
Never had toilet brush like this, but was looking a long time on them and finally decided to buy. I’m using only for a few weeks, but I’m really pleased to have this brush in my toilet. Toilet brush is quite hard and cleaning perfectly toilet surface. Before I’ve needed to clean my toilet with old brush and chemicals 5-10 minute, but this brush just doing magic, couple of minutes and toilet look like new. I love the minimalism design, looks awesome in toilet. Comes in well packed box
Had a need for a toilet brush and made a desicion to get this silicone one which is something new for me as I use to use a normal toilet brush. In comparison with normal brush, dirt does not easily sticks to silicone bristles. It doesn’t scratch the surface of the toilet, where I have noticed the normal brush was leaving scratches and also black marks. For cleaning purpose of silicone, i am using a toilet bleach and rinsing with water. Quick drying holder contains a lot of small gaps around perimeter which is good for ventilation and drying. The silicone head does not change its shape therefore will last for longer and need to be cleaned much less frequently.
It seemed more sanitary than in reality - not getting under the rim as well, as I want.
Good in quality, sensible. Came quickly. Just the toilet brush, nothing more.
Very fast delivery, thank you! The quality is excellent.
Everything is intact, the quality of the product is excellent, I recommend!
Very cool, good thing, came in 8 days in m. Oh., convenient, i advise everyone.
That said, it dries quickly and the stand doesn't collect water. It's sturdy. Just a brush itself is very small.
Quickly arrived, everything is fine
Corresponds to the description. Quality is good. Arrived very quickly.
I firstly use silicon toilet brush. Really to nice clean and no smell. On bottom have holes, so toilet brush always is dry. Looks good in my small toilet
Came a little crumpled packaging, but everything is whole. All as described above.
Delivery is fast, all intact and safe. Nice silicone bristles, the holder is plastic.
Product complies with the description, and quality OK. Good packing. Serious store
Had mine for few weeks pleased with it does what it says on the tin
Toilet brush is excellent, looks like in the picture, there is no smell, long handle, which is very convenient.
Very good brush, i recommend to everyone
Very good brush, its money is worth!!!))) very satisfied, for a long time i was looking for this!!))) thank you, i advise you to advise both the store and the goods!!! sent quickly, came quickly!!)) looks very stylish and expensive, as the time will show!!! plastic and the brush itself does not smell, took with fastening To the wall