Experience Comfort and Convenience
Gifting your fur-buddy the very essence of luxury, safety, and convenience has never been this easy! Our 24″ Plastic Kennel is not just an ordinary pet house – it’s a realm where your pet feels most secure and cherished.
Distinctive Features
- Two Entry Points: Dual front and top access doors make reaching out to your pet a breeze.
- Sturdy Build: Crafted with heavy-duty plastic and steel wire, ensuring longevity and robustness.
- Easy Lifting: The top handle design allows for effortless transportation.
- Simple Assembly: Assemble in no time with included bolts and wingnuts.
- Effortless Cleaning: The seamless design ensures a hassle-free cleaning experience.
Benefits Galore
Designed with your pet’s utmost comfort in mind, this kennel promises:
- Optimal Ventilation: Breathable design keeps the interior fresh, ensuring your pet stays lively and active.
- Veterinarian Visits Simplified: The unique top door makes those frequent vet trips less stressful for your pet.
- Perfect Size: Ideal for small dogs, cats, and other pets weighing up to 20 pounds, ensuring a snug fit.
- All-round Visibility: Your pet can enjoy a 360-degree view, keeping them engaged and less anxious.
When is the Kennel Best Used?
This kennel shines during travels, house-training sessions, or even as a comforting den after an active day. Its versatile design ensures it’s the perfect sanctuary for your pet at all times, be it a long drive or just a quick trip to the vet.
Why Choose Our Kennel?
It’s not just a product; it’s a promise of a Vibrant Life for your beloved pet. Our offerings are carefully designed to ensure that your pet feels as cherished and vibrant as they truly are. Choose our kennel, and you choose the best for your furry friend.
Ready to Make a Change?
Help your pets live their best life. Dive into a world where safety meets luxury. Order now and let your pet experience the vibrant side of life!
SHIPPING
We are committed to providing our customers with the best possible service, which is why we offer international shipping to over 200 countries. Whether you're in the United States, Europe, Africa, or Asia, we strive to deliver your products to your doorstep in a timely and efficient manner. Below, we provide a more detailed overview of our shipping and delivery process, including information on customs, delivery time estimates, and tracking.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
SHIPPING TO OVER 200 COUNTRIES We take pride in being able to ship to a wide range of international locations. However, there are a few regions we are unable to service due to logistical or regulatory challenges. If your shipping address is in one of these restricted areas, we will notify you immediately to discuss alternative arrangements or a refund. Our goal is to ensure your shopping experience is seamless, no matter where you are located. If you have any concerns about shipping to your country, feel free to reach out to us for confirmation before placing your order.
What about customs?
CUSTOMS FEES AND IMPORT DUTIES Customs regulations and import duties vary by country and are beyond our control. Once your package has been dispatched, we cannot assume responsibility for any custom fees or taxes that may be imposed upon its arrival in your country. These fees are determined by local customs authorities and are the buyer's responsibility. By purchasing our products, you agree to the possibility that one or more packages may be shipped to you and that your order may be subject to additional customs duties when it enters your country. We encourage you to check your country's customs policies before completing your purchase to avoid any unexpected fees.
How long does shipping take?
ESTIMATED SHIPPING TIMES Delivery times can vary depending on your location and the shipping method selected. While we work hard to ensure that your items are delivered as quickly as possible, please keep in mind that these are estimated shipping times:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-20 Business days |
| Asia | 5-20 Business days |
| Africa | 5-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-35 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (20 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Martnovas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://martnovas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
